AC Lens Wins Prestigious Customer Service Award

by admin on September 10, 2012

BizRate circle of Excellence For the sixth straight year, AC Lens has been awarded with the BizRate circle of excellence award for outstanding customer service.

We’re extremely honored to be included in the top 1.7% of over 5000 retailers, and we’re even more happy that we were able to provide consistently high quality service to our loyal customers for six straight years.

LOS ANGELES – September 10, 2012– Today, Bizrate Insights, one of the largest sources of consumer-generated reviews of online retailers in the United States, announced the winners of its 13th annual Bizrate Circle of Excellence Award for its North American Retailer Network. The Award recognizes retailers that received outstanding online customer satisfaction ratings throughout a one year period, as rated by their own, verified customers.

The 2012 Bizrate Circle of Excellence Award, a symbol of trust and dedication to the customer, was earned by 94 online retailers, representing the top 1.8% of the Bizrate Insights North American Retailer Network of over 5,200 retailers. Online retailers earning this prestigious Award received significantly higher*customer ratings than the Network average across all seven key satisfaction indicators listed below.

At AC Lens, we always take our customer service seriously, and all our customer service representatives work locally from our Columbus Ohio office. To read testimonials from AC Lens, view our testimonial page for customer written reviews of their shopping experiences at AC Lens.

AC Lens is actively reviewed through BizRate, which reviews AC Lens and thousands of other companies through customer review data throughout the year to determine who qualifies for the Circle of Excellence Award.

The criteria used in rating companies are as follows:

  • Overall Satisfaction
  • Repurchase Intent
  • Product Selection
  • Product Met Expectations
  • Ease of Finding What The Customer Is Looking For
  • On-Time Delivery
  • Customer Support

  • For More Information about BizRate Insights, click here.

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